Airport Agent Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Seek an Airport Agent position where I can apply my experience and efficiently contribute to the company’s growth.

Work Experience:

Airport Agent, May 2004 – Present

Allegis Group, Bristol, TN

  • Maintained safety and security of the ramp at all times.
  • Checked customer safety during boarding and deplaning, and assisted customers in a friendly and courteous manner.
  • Transferred baggage to all airlines.
  • Observed safe ground handling procedures and maintenance of ground handling equipment, including the performance of equipment checks.
  • Complied with all safety procedures and Station Policies.

Airport Agent, March 2002– April 2004

National Car Rental, Bristol, TN

  • Assigned for courteous, prompt, accurate and careful handling of customer baggage, airfreight and COMAT.
  • Serviced aircraft as needed such as aircraft lavatories, portable water, window wash, de-icing and commissary items.
  • Assisted in ramp set-up and storage of equipment and baggage.
  • Communicated constantly with Flight Crew personnel and other ground personnel.
  • Performed miscellaneous duties as assigned by Supervisor and Manager.

Summary of Qualifications:

  • Remarkable ability to complete a background investigation, including FBI fingerprints, criminal history and pre-employment drug test
  • Ability to work under stressful situations and tight time constraints
  • Profound ability to fluently read, write, speak and understand English, Spanish and French
  • Ability to push, pull, move up to 200 lbs and bend, kneel, squat repeatedly
  • Excellent oral and written communication skills
  • Problem solving skills to select, organize and logically process relevant information
  • Strong analytical and interpersonal skills
  • Ability to effectively deal with internal and external customers


Associate Degree in Travel and Tourism, Brunswick Community College, Bolivia, NC