Airport Operations Manager Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Seeking Airport Operations Manager position that will enable me to challenge my skills and talents while making tremendous contributions to company.

Highlights of Qualifications:

  • Wide experience in managing airport operations and providing airport security
  • Operational knowledge of airport Federal, state and local regulations
  • Outstanding knowledge of airport facilities
  • Immense ability to complete all work according to policies and procedures
  • Amazing ability to prepare comprehensive reports
  • Exceptional communication skills
  • Skilled to provide optimal customer services
  • Proficient in interpreting airport emergency procedures

Professional Experience:

Airport Operations Manager

Hertz, Gulfport, MS

October 2008 – Present

  • Administered airport emergencies and coordinated all activities and emergency plans.
  • Coordinated with various team in opening and closing of airports and ensured safety.
  • Developed operational policies and procedures and recommended changes if required.
  • Participated in department meetings and conferences for city boards.
  • Developed and analyzed all leases and agreements and obtained required approvals.
  • Performed regular inspections on facility grounds and equipments.
  • Ensured optimal quality of water control systems and developed operational procedures.
  • Evaluated all operational reports and logs and recommended changes.

Supervisor-Airport Operations

JetBlue Airways, Gulfport, MS

August 2003 – September 2008

  • Administered work of employees and rendered optimal customer services.
  • Ensured all communication with customers in compliance to company policies and procedures.
  • Analyzed current trend and reviewed key metrics for all issue boards.
  • Developed continuous improvement processes and assisted in its implementation.
  • Provided technical assistance to employees and customers.
  • Performed routine investigations and managed all work issues.

Airport Operations Coordinator

ARINC, Gulfport, MS

May 1998 – July 2003

  • Administered and ensured safe and efficient flow of passengers to terminals.
  • Ensured compliance to company policies and procedures.
  • Monitored and responded effectively to airport emergencies.
  • Inspected airport facilities and reviewed all hazardous.
  • Maintained effective relationships with internal and external agencies.


Bachelor’s Degree in Business Administration

Clark Atlanta University, Atlanta, GA