Airport Representative Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Seeking reputable company in which to obtain an Airport Representative position.

Highlights of Qualifications:

  • Sound knowledge of substantial tourist places in the country
  • Ability to process returns, check-ins and exit kiosk transactions
  • Ability to meet and greet customers in a friendly and timely manner
  • Ability to assist guests with Airport procedure
  • Ability to make scheduled courtesy van pick-ups and drop offs
  • Strong interpersonal, organizational and time management skills

Professional Experience:

Airport Representative

Walt Disney, Maryland Heights MO

November 2006 – Present

  • Nurtured efficient customer service satisfaction levels.
  • Coordinated with the arriving clients at the airport and explained them the airport procedure.
  • Regulated daily activity logs.
  • Managed all standby clients.
  • Managed clients in case of airline flight delay.

Airport Representative

InterContinental Hotels Group, Maryland Heights MO

February 2001 – October 2006

  • Greeted arriving guests.
  • Managed van pick-ups and drop offs according to the schedule and assisted guests with airport procedure.
  • Handled customer queries.
  • Coordinated with the General Manager with regard to all problems and unusual matters.

Education

Bachelor’s Degree In Business Administration

Spalding University, Louisville, KY