Application Consultant Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

To obtain an Application Consultant position that will allow me to utilize my skills and has potential for growth.

Work Experience:

Application Consultant, August 2005 – Present

Benefitfocus, Mendocino, CA

  • Interacted daily with clients utilizing online benefits enrollment application.
  • Assisted clients by phone daily to understand changes or updates with Benefit focus Applications.
  • Reported about software issues to assigned engineer.
  • Provided an accurate timeframe for issue resolution to clients daily.

Application Consultant, May 2000 – July 2005

Swarovski North America Ltd, Mendocino, CA

  • Implemented PPO software for production planning and scheduling and integrated them to legacy systems.
  • Developed complex production scheduling models and trained users effectively on the application.
  • Responded promptly to email requests from clients regarding employee coverage, policy cancellations and policy renewals.

Summary of Qualifications:

  • Remarkable experience in the application security environment
  • Strong ability to manage and prioritize multiple clients’ needs
  • Proficient in Oracle, SQL Server Java/J2SE, and RDBMS
  • Proven track record working with CRM and advanced database systems
  • Skilled in Object-oriented analysis and design
  • Profound knowledge of benefit plans and structures
  • Ability to thrive in a fast paced and innovative work environment
  • Strong presentation and documentation skills
  • Excellent problem solving and follow-up skills


Bachelor of Science in Computer Science, Southern Arkansas University, Arkansas, AR