Application Support Specialist Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

To acquire a position as an Application Support Specialist that allows me to use my abilities to enhance and grow with the company.

Highlights of Qualifications:

  • Remarkable experience in systems and software enforcement
  • Huge knowledge of Javascript, SQL and HTML,Microsoft Web Services
  • Deep knowledge of relational databases and report writing tools
  • Familiarity with Software Development Lifecycle process

Professional Experience:

Application Support Specialist

Echo Global Logistics, Richmond, VA

May 2006 – Present

  • Imparted system operations support.
  • Evaluated platforms and guided Operations team.
  • Extended support for hardware, software and databases.
  • Aided implementations, evaluation and changes.
  • Coordinated with internal technical customers and system users.

Application Support Specialist

Envision EMI, Richmond, VA

March 2003 – April 2006

  • Executed configuration for packaged solutions.
  • Handled application issues and enforced permanent fix.
  • Formulated custom reports and carried out unit and integration testing.
  • Maintained documentation of newly-created solutions.

Education

Bachelor’s Degree in Computer Science

Charter Oak State College, New Britain, CT