Appraisal Coordinator Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

To obtain an Appraisal Coordinator position and utilize my experience and skills for the successful completion of each job task.

Work Experience:

Appraisal Coordinator, May 2004 – Present

Key Personnel Services, Eau Claire, WI

  • Conducted daily follow-up on all work in progress by communicating with appraisers for status reports.
  • Resolved issues and answered questions in a timely manner to ensure continued customer satisfaction.
  • Answered incoming emails and phone calls related to order assignments in time to maintain efficient appraisal order process.
  • Forwarded all appraisal reports to customer for review and approval to ensure established requirements are met.
  • Reviewed appraisals that did not meet customer guidelines.
  • Tracked appraisers turn-times to make sure an efficient appraisal order process is maintained.
  • Participated in various department meetings to discuss and enhance appraisal process.

Appraisal Coordinator, March 2002 – April 2004

Overland Solutions, Eau Claire, WI

  • Provided follow-up calls, placed appraisal orders and coordinated all ordering aspects of the appraisal life cycle.
  • Supported the processing staff.
  • Maintained and updated appraiser ratings and availability.
  • Managed relationships with vendors and staff.
  • Handled escalated calls, coordinated issues, recommended solutions and provided excellent customer service.

Summary of Qualifications:

  • Profound knowledge of real estate lending and appraisal/title industry
  • In-depth knowledge of operations of a mortgage and appraisal review
  • Thorough knowledge of general office equipments, such as fax, copier, and scanner
  • Excellent problem solving and analytical skills
  • Excellent phone and interpersonal skills
  • Skilled in dealing with customers, home office staff and other field employees
  • Able to work in a fast paced, accurate environment
  • Excellent written and oral communication skills


High School Diploma, Thornton Fractional High School, Calumet City, IL