Assistant Account Manager Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Seeking Assistant Account Manager Position with the perfect company that gives me the opportunity to learn and gain more experience in this field.

Highlights of Qualifications:

  • Admirable experience in managing efficient working of retail agencies, providing commercial insurance and having effective insurance industries
  • Exceptional knowledge of risk finance programs
  • Operational knowledge of Microsoft applications
  • Immense ability to identify opportunities for sales
  • Outstanding ability to multitask and complete work on schedule
  • Excellent communication skills
  • Skilled to provide optimal level of customer services
  • Sound understanding of software tools

Professional Experience:

Assistant Account Manager

GCA Services Group, Inc., Hartford, CT

October 2008 – Present

  • Provided optimal levels of customer services and prepared quotes and risks.
  • Maintained good working relations with insurance carriers.
  • Managed insurance carrier website and provided endorsement on same.
  • Assisted applications in filling up all renewal applications.
  • Monitored all customer inquiries regarding policies and coverage.
  • Evaluated endorsements and policies and ensured accuracy in reports.
  • Coordinated with account manager and communicated all quotation and policy change information.
  • Provided update for customers and updated policy information on agency management system.

Account Specialist

Fastenal, Hartford, CT

August 2003 – September 2008

  • Coordinated with Account Manager in all assigned accounts, managed key processes and all internal and external activities.
  • Maintained effective relationships with clients, monitored and resolved all queries for clients.
  • Analyzed all data collected for losses and coverage requirement, prepared reports and submitted to Brokering unit.
  • Provided support to all renewal processes.
  • Coordinated activities for client service teams and ensured effective performance of key processes.
  • Managed all coverage inquiries and endorsements and assisted customers.

Commercial Insurance Account Executive

BB&T Human Systems, Hartford, CT

May 1998 – July 2003

  • Provided exceptional client service, developed insurance and risk management programs for clients.
  • Participated in regular evaluations of insurance products with clients and producers.
  • Prepared and delivered proposals to clients and assisted in associated marketing efforts.
  • Trained service staff in providing optimal customer service standards.

Education

Bachelor’s Degree in Accounting

Madonna University, Livonia, MI