Assistant General Manager Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

To obtain Assistant General Manager Position with an established company where I can further boost my career in this field.

Highlights of Qualifications:

  • Deep knowledge of wines and spirits
  • Outstanding knowledge of managing beverage service outlets
  • Sound ability to work in a team
  • Amazing communication skills in both oral and written forms
  • Excellent technical skills in housekeeping
  • Good understanding of reservations process
  • Familiarity in understanding point of sale systems
  • Proficient in point of sales systems

Professional Experience:

Assistant General Manager

Baldwin Gilman, Fairbanks, AK

October 2008 – Present

  • Administered sources of revenue such as housekeeping and food and beverage department.
  • Assisted sales and marketing manager in all marketing calls and attended various meetings for same.
  • Maintained an inventory of equipments and supplies and placed orders according to procedures.
  • Monitored training for all staff and ensured maintenance of all standard operating procedures.
  • Performed regular inspections on guest rooms and ensured optimal levels of cleanliness.
  • Ensured compliance to all company procedures and guidelines.
  • Prepared monthly financial reports and analyzed it against budget.
  • Managed all work according to federal, state and local laws.

Bar Supervisor

HMSHost, Fairbanks, AK

August 2003 – September 2008

  • Maintained staff for beverage departments and restaurant and ensured optimal level of performance.
  • Determined and ensured compliance to departmental procedures and guidelines,
  • Supervised all activities for delivering quality product.
  • Coordinated with guests and ensured satisfaction with services.
  • Managed security for all supplies and equipments in various inventory outlets.
  • Participated in hotel meetings and maintained knowledge on all activities.

Front Office Representative

Labor Ready, Fairbanks, AK

May 1998 – July 2003

  • Ensured optimal level of customer satisfaction.
  • Monitored all guest issues and problems and ensured immediate resolution for same.
  • Managed registration of hotel processes for all guests.
  • Developed ways to maximize revenue generation for hotel.
  • Maintained work according to hotel policies and procedures.


Bachelor’s Degree in Business Administration

Amarillo College, Amarillo, TX