Assistant Spa Manager Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Dedicated Assistant Spa Manager looking for an opportunity to work for reputable company where my skills and experience will be of value.

Highlights of Qualifications:

  • Experience in managing all operations of a spa therapy clinic
  • Exceptional knowledge of spa products and business principles
  • Wide knowledge of various treatments, therapies and services of a spa operation
  • Remarkable ability to motivate employees and ensure optimal level of work
  • Sound ability to supervise efficient working of others
  • Outstanding skills of various Microsoft applications and database programs
  • Skilled to resolve all customer issues
  • Ability to resolve customer and guest conflicts
  • Excellent customer and guest service skills

Professional Experience:

Assistant Spa Manager

Harper Associates, Orrville, AL

October 2008 – Present

  • Coordinated with Spa manager and administered everyday activities for facility.
  • Monitored all services provided and ensured compliance to all health and safety codes.
  • Prepared records of store sales and costs as per store procedures.
  • Ensured optimal levels of client satisfaction and resolution of all queries.
  • Developed strategies to promote various spa activities.
  • Hired employees for store, interviewed potential candidates and provided required training.
  • Maintained store inventory and placed orders as required.
  • Designed and promoted various strategies for store loss prevention.

Spa Coordinator

Sothys Spa, Orrville, AL

August 2003 – September 2008

  • Greeted all guests and provided orientation tour of all spa facilities and services.
  • Assisted guests with detailed descriptions of spa treatments and packages offered.
  • Managed all treatment session and assisted in promoting services to guest.
  • Monitored guest enquires and ensured resolution professionally.
  • Ensured a neat and clean spa area at all times and checked locker facility on a regular basis.
  • Maintained reservation logs and made and canceled all appointments as requested.

Spa Supervisor

Omni Hotels, Orrville, AL

May 1998 – July 2003

  • Monitored work of spa employees and ensured treatment of all guest in a courteous manner.
  • Managed and resolved all guest conflicts effectively.
  • Maintained facilities and ensured a neat and clean area at all times.
  • Administered product inventory and placed purchase order as required.
  • Trained all technicians in various skills to ensured smooth running of spa.


Bachelor’s Degree in Culinary Management

Northeastern Illinois University, Chicago, IL