Associate Account Manager Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Searching for Associate Account Manager Position where my skills and special training can be used for the good of the company.

Highlights of Qualifications:

  • Huge experience in client services in a healthcare environment
  • Deep knowledge of search and display marketing principles
  • Outstanding knowledge of Microsoft applications
  • Immense ability to maintain relationships with client and agency members
  • Exceptional ability to multitask and prioritize work
  • Excellent communication skills in both oral and written forms
  • Skilled to perform basic maths in processes
  • Proficient in providing client services
  • Ability to work on internet search engines

Professional Experience:

Associate Account Manager

INX, Inc., Hilton, NY

October 2008 – Present

  • Coordinated with account manager and account executives and provided optimal level of client support.
  • Monitored all billing and resolved any related issues for customers and vendors.
  • Prepared reports for various advertiser performances.
  • Assisted client by providing client specifications and screenshots of ads as per his or her request.
  • Prepared sales presentations and research and prepared case studies on product or processes.
  • Collaborated with vendors on all upcoming strategies.
  • Administered everyday working and prepared ad hoc projects.
  • Assisted account managers in absence.

Sr. Account Specialist

RightNow Technologies, Hilton, NY

May 1998 – July 2003

  • Maintained effective relationships with clients.
  • Planned strategies in coordination with clients.
  • Analyzed team members and identified strengths and weakness of team for work.
  • Evaluated yearly performance of all team members.
  • Coordinated with senior management and ensured appropriate staff.
  • Managed a team and prepared all long term and short term objectives.

Account Supervisor

Willis Group, Hilton, NY

August 2003 – September 2008

  • Monitored everyday activities of new programs.
  • Analyzed client requirement and recommended necessary changes in processes according to same.
  • Provided support to all programs and corporate objectives.
  • Managed all client requests and ensured completion within timeline.
  • Performed audit on client files and ensured compliance to program standards.


Bachelor’s Degree in Business Administration

Alabama State University, Montgomery, AL