ATM Support Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Seeking a position as ATM Support in highly reputed and professional organization.

Summary of Qualifications:

  • In-depth knowledge of the ATM business line and functional area
  • Profound working knowledge of ACI Base24 interfaces and operations
  • Extensive knowledge of Microsoft Windows configuration and support including software installation, registry manipulation and deployment strategies
  • Exceptional ability to conduct analysis of business needs
  • Excellent problem solving and organizational skills

Work Experience:

ATM Support, August 2005 – Present

Micro, Inc., Asheville, NC

  • Served as a computer technology expert for assigned functional applications to assist business lines with development and ongoing support of ATM systems.
  • Directed and supported project release.
  • Analyzed, reviewed, developed, implemented and monitored new or revised systems.
  • Organized project release and typically performed analysis to support the strategies and objectives of the ATM business line.
  • Compiled and analyzed information that is very detailed and often interpretive, made project release recommendations based on the findings.

ATM Support, May 2000 – July 2005

Max Corporation, Asheville, NC

  • Interacted with internal and external resources and ensured successful completion, installation and implementation in compliance with client needs.
  • Analyzed and reviewed customer disputes, adjustments and chargebacks which directly effected bank losses involving these services.
  • Provided assistance to the Information Center, Community Offices, customers and other internal department.


Bachelor’s Degree in Electrical Engineering, Atlantic Union College, Massachusetts, MA