Automobile Service Manager Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Experienced Automobile Service Manager seeks a new career path where I can put my experience to use for the benefit of the company.

Highlights of Qualifications:

  • Experience in repairing automobiles in facility and managing retail store for same
  • Outstanding knowledge of operations and managing relations
  • Immense ability to driving various manual transmission systems
  • Exceptional ability to operate various hand and power tools
  • Proficient with dealership computer systems
  • Ability to read and comprehend written instructions and information

Professional Experience:

Automobile Service Manager

Ace Group, Miramar, FL

October 2008 – Present

  • Documented all employee jobs and provided necessary feedback on same.
  • Coordinated with various departments and ensured a proper stock maintenance at all times.
  • Maintained accounts of all receivable for all kinds of social work.
  • Ensured quality checks on completed jobs in organization.
  • Monitored customer complaints and ensured timely resolution for all.
  • Managed and updated records of all warranty parts and ensured compliance to all company policies and procedures.
  • Ensured compliance to all safety procedures to avoid any kind of hazard.
  • Developed annual service budget and assisted in making necessary forecasts.

Automotive Service Technician

Lompoc Honda, Miramar, FL

August 2003 – September 2008

  • Performed repairs on all automobile in accordance to factory standards and ensured compliance to all regulations.
  • Coordinated with parts department and obtained all necessary parts required for performing repairs.
  • Analyzed automobile functioning and diagnosed necessary repairs and informed customer for same.
  • Documented all work performed on vehicle and repair or maintenance work done on it.
  • Maintained work according to company technical bulletins and attended regular classes on same.
  • Ensured compliance to all company policies and procedures.

Automotive Service Advisor

EMC Corporation, Miramar, FL

May 1998 – July 2003

  • Inspected vehicles and ensured satisfaction of all customer needs.
  • Assisted in selling various parts and accessories and achieved company targets in sales.
  • Prepared and reviewed various repair orders and documented all procedures.
  • Administered repairs done on various automobiles according to necessary warranty specifications.
  • Managed vehicle service requests and inspected vehicle before delivery to ensure completion of same.
  • Supervised proper cleaning of all used and new vehicles.


Bachelor’s Degree in Automotive Technology

Caldwell College, Caldwell, NJ