B2B Appointment Setter Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Seeking a B2B Appointment Setter position in a reputable company that permits me to utilize my skills and knowledge.

Highlights of Qualifications:

  • Extensive experience of B2B appointment booking, scheduling, and management
  • In-depth knowledge of B2B telemarketing, sales, and lead generation practices
  • Operational knowledge of Microsoft Office software, Google Docs, and email programs
  • Familiarity with referral generation, telephone manners, and data entry work
  • Ability to schedule and coordinate high volumes of client appointments
  • Ability to update and maintain company CRM database, accurately

Professional Experience:

B2B Appointment Setter

SMART, Inc., Victoria, KS

August 2012 – Present


  • Made outbound calls to business clients and interacted with them in a professional manner.
  • Set, scheduled, and managed appointments with clients, for sales personnel.
  • Followed telephone etiquette and fixed business appointments with large number of clients.
  • Identified prospects and generated referrals for business opportunities.
  • Promoted and sold various company products and services to clients over the phone.
  • Created and maintained accurate and complete records of all customer interactions.
  • Answered informational queries of customers and handled their objections, efficiently.
  • Obtained and maintained latest information about all available products and service offerings of company.
  • Delivered excellent customer service and achieved all assigned work-related targets, successfully.
  • Built and maintained strong professional relationships with all business clients.


Bachelor’s Degree in Business Administration

Fairfield University, Fairfield, CT