Bank Branch Manager Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

To enhance my skills and further my career by filling the position of Bank Branch Manager in well-established organization.

Highlights of Qualifications:

  • Huge experience in managing cash in a bank
  • Outstanding knowledge of credit standards and loan procedures
  • Immense ability to maintain good relations with customers
  • Familiarity with banking laws and ordinances
  • Exceptional ability to make phone calls and for developing business
  • Profound communication skills in both written and oral forms
  • Skilled to provide good customer services
  • Ability to meet branch revenue and expense objectives
  • Proficient in interpreting banking laws and ordinances

Professional Experience:

Bank Branch Manager

First American Bank, North Kingstown, RI

October 2008 – Present

  • Maintained and achieved all production goals such as deposits and loans and ensured it on schedule.
  • Assisted in maintaining sales and developed techniques in make business development calls and generating necessary business.
  • Coordinated with clients and provided necessary support to clients at trivial situations.
  • Monitored client issues and assisted in getting prompt resolutions for same.
  • Ensured staff members work in compliance to required service standards.
  • Supervised working of staff and developed ways to increase profitability of sales process.
  • Performed audits and ensured confidentiality of all bank data.
  • Analyzed product and policies and recommended changes to maximize client profitability.

Assistant Branch Manager

Banco Popular, North Kingstown, RI

August 2003 – September 2008

  • Coordinated with Branch Manager and oversaw daily operation of staff members.
  • Scheduled work and participated in bank meetings and ensured resolution of all customer concerns.
  • Monitored and maintained confidentiality of all video processes carried in bank.
  • Maintained good working relations with customers and provided optimal quality of customer services.
  • Managed working of branch sometimes in absence of manager
  • Trained new employees and subordinates on bank work.

Branch Supervisor

Great Western Bank, North Kingstown, RI

May 1998 – July 2003

  • Analyzed markets and identified various sales opportunities for customers.
  • Assisted customers in opening bank account and maintaining proper functioning of same.
  • Managed customers and assisted in providing directions to various specialty areas of bank.
  • Monitored all customer issues and resolved it to maintain good customer relationships.
  • Administered loan process by interviewing applicants, gathering required data and sending it to authorities for approval.
  • Supervised effective working of staff and ensured efficient flow of business to branch.


Bachelor’s Degree in Business Administration: Finance

Del Mar College, Corpus Christi, TX