Bank Collection Officer Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

To maximize my skills and training as a Bank Collection Officer in well organized organization to help the organization reach its objectives.

Highlights of Qualifications:

  • Huge knowledge of collections and credit
  • In-depth knowledge of laws impacting collection activities
  • Deep knowledge of bankruptcy, litigation, foreclosure of personal and real property
  • Wide knowledge of bank policies and procedures, compliance regulations
  • Good understanding of underwriting criteria and guidelines
  • Ability to manage with multiple technological platforms
  • Ability to calculate figures, and perform spreadsheet analysis.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram and schedule form
  • Excellent computer and negotiating skills
  • Professional Experience

Bank Collection Officer

First National Bank, Asheboro, NC

August 2005 – Present

Managed rehabilitation of delinquent.

Evaluated and suggested enhancements to improve current work flow.

Authorized to analyze individual performance.

Bank Collection Officer

City National Bank, Asheboro, NC

May 2000 – July 2005

Followed up on delinquent customers.

Managed Collection Reports and handled calls.

Drafted confirmation letters for employers.

Handled sending standard letters un-contactable customers.

Formulated progress report and analyzed collection MIS.


Bachelor’s Degree in Finance

Boston University, Boston, MA