Bank Customer Service Representative Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Qualified Bank Customer Service Representative seeking a position with growing firm in which to utilize my skills and expand my knowledge.

Highlights of Qualifications:

  • Remarkable sales, cash handling and customer service experience
  • Wide knowledge of Bank operations , policies and procedures
  • Ability to answer telephone inquiries and direct questions to appropriate bank branch personnel
  • Ability to respond to customer mail inquiries and resolve customer problem
  • Ability to operate on-line terminals, keyboards, and calculators
  • Ability to identify sale opportunity to drive sales results
  • Ability to do basic math calculations

Professional Experience:

Bank Customer Service Representative

Comerica Bank, Boca Raton FL

November 2006 – Present

  • Handled marketing of bank products to prospects and handled queries related to financial services.
  • Managed opening accounts and even collected the required data.
  • Maintained documentation and kept it confidential.

Bank Customer Service Representative

Citizens Bank, Boca Raton FL

February 2001 – October 2006

  • Efficiently handled banking transactions and interacted with customers.
  • Handled sales referral goals.
  • Protected Huntington’s assets by grasping and meeting policies.


Bachelor’s Degree In Business Administration

Winston-Salem State University, Winston-Salem, NC