Samantha Gray
North Highlands CA 95660
(916) 987-6543
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Job Objective
To be a part of Bank of America Corporation as Teller.
Summary of Qualifications:
- In-depth knowledge of banking policies, procedures, and systems
- Excellent knowledge of retail and Consumer Banking operations
- Excellent mathematical skills
- Outstanding problem solving skills
- Excellent interpersonal and organizational skills
- Superior oral and written communication skills
- Uncommon ability to cross-sell products and services
- Amazing ability to multi task and work in a team environment
Work Experience:
Bank Teller, May 2004 – Present
Spherion, Sacramento, CA
- Managed and ensured all day-to-day operations are in compliance with established policies and procedures.
- Trained the teller team to process transactions accurately and efficiently.
- Assisted teller associates in handling more complex transactions and issues.
- Ensured banking center operations are in compliance with federal regulations.
- Identified and acknowledged the areas to improve banking center performance.
- Ensured policies and procedures compliance while processing transactions and built customers confidence
Bank Teller, March 2002 – April 2004
Northside Hospital, Sacramento, CA
- Ensured banking center operations are in compliance with federal regulations.
- Identified and recommended the areas and procedures to improve banking center performance.
- Maintained spirited and well-coached team with workforce stability.
- Referred financial products and services to customers by identifying their needs.
- Established and maintained customer relationships.
Education
High School Diploma, Desert Hills High School, Gilbert, AZ