Business Process Specialist Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Looking for work with your company as a Business Process Specialist in the field to help further the company as well as my own experience.

Summary of Qualifications:

  • Remarkable experience in supporting the development of business processes
  • In-depth knowledge of ISO9001/AS9100, Accounting, budget support, Contract related and project management
  • Ability to read, analyze, and interpret general business correspondence, and procedure manuals
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Ability to communicate complex concepts clearly, both verbally and in writing
  • Strong computer skills, including proficiency with MS Office
  • Excellent organization skills and meticulous attention to detail
  • Superior planning and project management skills

Work Experience:

Business Process Specialist, May 2006 – Present

Cyberstaff America, Pittsburgh, PA

  • Reviewed and provided feedback on existing business/IT processes.
  • Identified opportunities for more efficient and effective business/IT processes and controls.
  • Developed status reports for internal management.
  • Ensured compliance with best practices and regulatory requirements.
  • Documented current state processes and developed initial set of opportunities.

Business Process Specialist, March 2003 – April 2006

U.S. Green Building Council, Pittsburgh, PA

  • Managed to implement new business processes.
  • Developed timelines, created milestones and reported progress on a regular basis.
  • Documented Standard Operating Procedures and training materials.
  • Developed efficiency metrics in coordination with Operations team.


Bachelor’s Degree in Computer Science, Spoon River College, Canton, IL