Business Support Specialist Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

To acquire a position as a Business Support Specialist that allows me to use my abilities to enhance and grow with the company.

Summary of Qualifications:

  • Remarkable experience in meeting goals of Business sales and service
  • Sound experience in providing the highest level of customer service
  • Through knowledge of the basic financial statement analysis
  • Familiarity with spreadsheets and Access database
  • Excellent verbal and written communication skills
  • Good negotiation and conflict management skills
  • Excellent critical thinking; analytical and problem-solving skills
  • Superior organizational and time management skills

Work Experience:

Business Support Specialist, May 2006 – Present

Iron Mountain, Grand Rapids, MI

  • Performed office administration functions.
  • Processed local billing transactions.
  • Coordinated programs and ensured consistent application.
  • Contributed to income and expense management.
  • Assisted in month end reporting requirements.
  • Ensured compliance with Federal, State and local laws.

Business Support Specialist, March 2003 – April 2006

Federal Reserve Bank, Grand Rapids, MI

  • Served as the coordinator of strategy development and goal management.
  • Analyzed processes and controls within Application Development.
  • Tracked and reported on progress of projects/initiatives.
  • Developed PPT presentations for Ad executives.
  • Ensured that communications from the Application Development Leadership team are well-coordinated, timely, and effective.


Bachelor’s Degree in Business Administration, Swarthmore College, Swarthmore, PA