Call Center Sales Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Seeking for a challenging Call Center Sales Representative in which my both technical and management skills can be used and nurture.

Highlights of Qualifications:

  • Huge experience in call center sales and Customer Service
  • Proficient with basic computer applications
  • Strong ability to constructively handle unexpected problems
  • Excellent organizational skills
  • Excellent verbal, written and listening skills

Professional Experience:

Call Center Sales Representative

The Scotts Company,Philadelphia, MS

August 2005 – Present

  • Received inbound calls from customers using selling skills to enhance order value.
  • Answered to customer queries, complaints and order problems.
  • Administered present orders to assure prompt fulfillment and customer satisfaction.
  • Maintained warm relationship, courtesy, honesty and integrity with customers and co-workers.

Call Center Sales Representative

TayBen Group,Philadelphia, MS

May 2000 – July 2005

  • Provided instant resolution to client queries utilizing the Call Center perfect sales model.
  • Complied with scheduled shift start and end times, lunch and break duration.
  • Achieved closed loan and deposit goals using consultative sale techniques.


Bachelor’s Degree in Communication, Mount Vernon Nazarene University, Ohio, OH