North Highlands CA 95660
Seeking a position as Car Rental Agent where I can utilize my knowledge and experience in reputed organization.
Car Rental Agent, May 2004 – Present
Avis, Bristol, TN
- Dealt with customer enquiries about the availability and cost of vehicles.
- Registered bookings and explained the terms of rental or leasing agreements.
- Completed paperwork with the customer regarding payments.
- Showed vehicle to customers and pointed out any bumps, scrapes or special features.
- Checked mileage and scrutinized for damage when vehicles were returned.
- Provided ongoing service and sales support.
Summary of Qualifications:
- In-depth knowledge of car rental disclose rates, terms and conditions
- Proficient with car reservation software and MS Office Suite
- Ability to focus on multiple projects
- Amazing ability to manage sales process for incoming and outgoing calls
- Immense ability to generate rental, lease and used vehicle sales leads
- Great ability to identify prospects for upgrades presentation to customers
- Excellent Customer Service Skills
Associates degree in Business, Lord Fairfax Community College, Middletown, VA