Car Rental Agent Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Seeking a position as Car Rental Agent where I can utilize my knowledge and experience in reputed organization.

Work Experience:

Car Rental Agent, May 2004 – Present

Avis, Bristol, TN

  • Dealt with customer enquiries about the availability and cost of vehicles.
  • Registered bookings and explained the terms of rental or leasing agreements.
  • Completed paperwork with the customer regarding payments.
  • Showed vehicle to customers and pointed out any bumps, scrapes or special features.
  • Checked mileage and scrutinized for damage when vehicles were returned.
  • Provided ongoing service and sales support.

Summary of Qualifications:

  • In-depth knowledge of car rental disclose rates, terms and conditions
  • Proficient with car reservation software and MS Office Suite
  • Ability to focus on multiple projects
  • Amazing ability to manage sales process for incoming and outgoing calls
  • Immense ability to generate rental, lease and used vehicle sales leads
  • Great ability to identify prospects for upgrades presentation to customers
  • Excellent Customer Service Skills

Education

Associates degree in Business, Lord Fairfax Community College, Middletown, VA