Care Manager Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Seeking Care Manager Position with the perfect company that gives me the opportunity to learn and gain more experience in this field.

Highlights of Qualifications:

  • Certification in CCM
  • Outstanding knowledge of all social work activities
  • Sound knowledge of Microsoft Office Applications suite
  • Ability to maintain confidentiality of all information
  • Ability to manage communication with all patients and physicians
  • Ability to ensure optimal utilization of all cases in home health
  • Ability to manage multiple projects and supervise same
  • Amazing communication skills in both oral and written forms
  • Proficient in all nursing activities

Professional Experience:

Care Manager

APS Healthcare, Phoenix, AZ

October 2008 – Present

  • Ensured optimal levels of care to facilitate speedy recovery.
  • Performed regular follow up on patient after discharge.
  • Determined appropriate plan according to patient requirement.
  • Provided assistance to design with help of educational materials.
  • Prepared documents for all care coordination forms.
  • Reviewed discharge plan for individual patients at time of admission.
  • Participated in all Local Physician Organization committee meetings on regular basis.
  • Managed calls from providers and members and provided required information to same.

Patient Care Specialist

Holy Cross Hospital, Phoenix, AZ

August 2003 – September 2008

  • Maintained and provided regular update to all procedure referral log.
  • Prepared all pre certifications and provided authorizations.
  • Coordinated with patients to schedule appropriate tests.
  • Maintained inventory of all equipments and supplies for patients.
  • Maintained referral database and participated in various outpatient services team.

Patient Care Associate

Bristol Hospital, Phoenix, AZ

May 1998 – July 2003

  • Managed and implemented all patient care plans.
  • Managed all activities for daily living and ensured optimal level of services to patients.
  • Administer all test procedures and maintained records of all documents and test results.
  • Maintained inventory of supply charts and procedures.
  • Provided regular transport facilities for various departments such as transporting body from post mortem to morgue.
  • Participated in various education programs and surveys for all care activities.


Bachelor’s Degree in Health Care Management

Pacific Oaks College, Pasadena, CA