Casino Manager Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

To obtain a position as Casino Manager with a small but dependable companywhere my experience can be beneficial in the growth of company.

Highlights of Qualifications:

  • Exceptional experience in managing casino personnel for various business operations
  • Remarkable knowledge of Slot Data System and data entry
  • Profound knowledge of all casino operations and company regulations for same
  • Ability to learn new software and maintain professional relationship with staff members
  • Ability to maintain confidentiality of all information
  • Sound communication skills in both oral and written forms
  • Ability to multitask and prioritize work
  • Solid understanding of math
  • Proficient to work long hours and any time of the day

Professional Experience:

Casino Manager

Gold River Casino, Enterprise, AL

October 2008 – Present

  • Developed and analyzed all casino operations and reviewed activities for casino productivity.
  • Developed casino policies and objectives and ensured optimal level of returns on investment.
  • Prepared and evaluated all documents in collaboration with staff members and recommended required changes.
  • Managed and provided timely response to all guest issues and evaluated signs of guest on documents.
  • Collaborated with various department managers for various external functions.

Casino Assistant Manager

Belterra Casino Resort & Spa, Enterprise, AL

August 2003 – September 2008

  • Provided optimal customer services to guests coming to casino.
  • Maintained and prioritized all office tasks and ensured achievement of casino goals.
  • Monitored all inventories and casino fund and prepared shift reports.
  • Prepared everyday reports and performed regular audit on all casino payroll records.
  • Maintained efficient office supplies at all times and ordered same if required.
  • Monitored and processes all casino invoices and performed audit on retail cost.

Casino Operations Coordinator

Dover Downs Hotel & Casino, Enterprise, AL

May 1998 – July 2003

  • Maintained all operations for slot dispatch area and ensured all activities performed as required.
  • Managed and received all incoming calls and slot service requests and prepared reports for same.
  • Provided appropriate answers to general inquiries within required timeframe.
  • Participated and scheduled all employee meetings.
  • Recorded and maintained log of service dispatch.


Bachelor’s Degree in Casino Management

Thomas Jefferson University, Philadelphia, PA