North Highlands CA 95660
Looking for an opportunity to put my skills and training to work for your company by acquiring the position of Casino Marketing Manager.
Highlights of Qualifications:
- Exceptional experience in managing work in hospitality industry and monitoring all database systems to determine new customer base
- Sound knowledge of Microsoft Office applications and marketing techniques
- Profound knowledge of all data warehouse and VIP tracking system
- Ability to interpret all written instructions and diagrams accurately
- Ability to resolve all customer issues
- Ability to manage multiple projects and prioritize all work
- Excellent communication skills with all internal and external clients
- Solid understanding of developing business alliances
- Proficient in managing large volume of calls
Casino Marketing Manager
Herbst Gaming Inc., Portland, OR
October 2008 – Present
- Designed and implemented efficient casino strategies.
- Analyzed all marketing data and developed strategies for maximization of casino revenue.
- Planned and ensured effective execution of production calendar through email campaigns and direct mails.
- Managed all communication for creative designs and prepared all brochures, promotional flyers and videos.
- Prepared marketing activities accordingly.
- Designed all new features and facilitated extra spending from all guests.
- Developed and implemented all onboard casino marketing promotional programs.
- Measured return on investments and monitored database growth.
Casino Marketing Coordinator
Chinook Winds Casino Resort, Portland, OR
August 2003 – September 2008
- Greeted all guests on arrival and answered telephone calls in friendly manner.
- Provided assistance to all guests for reservations and reviewed all complimentary items.
- Maintained and prepared files for smooth operation of department.
- Organized and prepared all marketing materials for various activities.
- Managed all guest telephone calls and queries and resolve all customer issues.
- Scheduled casino marketing functions for various marketing department.
Bachelor’s Degree in Business Administration
Middle Georgia College, Cochran, GA