Casino Marketing Manager Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Looking for an opportunity to put my skills and training to work for your company by acquiring the position of Casino Marketing Manager.

Highlights of Qualifications:

  • Exceptional experience in managing work in hospitality industry and monitoring all database systems to determine new customer base
  • Sound knowledge of Microsoft Office applications and marketing techniques
  • Profound knowledge of all data warehouse and VIP tracking system
  • Ability to interpret all written instructions and diagrams accurately
  • Ability to resolve all customer issues
  • Ability to manage multiple projects and prioritize all work
  • Excellent communication skills with all internal and external clients
  • Solid understanding of developing business alliances
  • Proficient in managing large volume of calls

Professional Experience:

Casino Marketing Manager

Herbst Gaming Inc., Portland, OR

October 2008 – Present

  • Designed and implemented efficient casino strategies.
  • Analyzed all marketing data and developed strategies for maximization of casino revenue.
  • Planned and ensured effective execution of production calendar through email campaigns and direct mails.
  • Managed all communication for creative designs and prepared all brochures, promotional flyers and videos.
  • Prepared marketing activities accordingly.
  • Designed all new features and facilitated extra spending from all guests.
  • Developed and implemented all onboard casino marketing promotional programs.
  • Measured return on investments and monitored database growth.

Casino Marketing Coordinator

Chinook Winds Casino Resort, Portland, OR

August 2003 – September 2008

  • Greeted all guests on arrival and answered telephone calls in friendly manner.
  • Provided assistance to all guests for reservations and reviewed all complimentary items.
  • Maintained and prepared files for smooth operation of department.
  • Organized and prepared all marketing materials for various activities.
  • Managed all guest telephone calls and queries and resolve all customer issues.
  • Scheduled casino marketing functions for various marketing department.


Bachelor’s Degree in Business Administration

Middle Georgia College, Cochran, GA