Change Analyst Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Change Analyst position where I can effectively utilize my skills and expertise.

Highlights of Qualifications:

  • Sound knowledge of project management approaches, tools and phases of the project lifecycle SDLC
  • Strong communication skills both written and verbal
  • Excellent problem solving and root cause identification skills
  • Strong analytical and decision making abilities
  • Operational knowledge of PLM and ERP system software
  • Ability to work effectively at all levels in an organization
  • Excellent communication and writing skills

Professional Experience:

Change Analyst, August 2005 – Present

Keymark Corporation, Dallas, TX

  • Ensured that new product and changes to existing documentation is properly reviewed and released.
  • Effectively prepared and changed control documentation packages.
  • Ensured trouble shooting Agile issues, and cleared errors from Oracle adapter (PIP).
  • Actively attended various project meetings and provided status and gathered essential information.
  • Ensured the orderly transition of product documentation through each of the product lifecycle phases.
  • Resolved conflict with interfacing departments and made decisions regarding complex CM issues.
  • Performed routine testing related to Agile implementation and software upgrades.
  • Created detailed instructions of daily Document Control tasks and CM processes for both internal and external use.

Change Analyst, May 2000 – July 2005

Nokia, Dallas, TX

  • Efficiently assessed the priority and impact of all changes for accuracy.
  • Coordinated changed approvals as the liaison between approvers and requestors.
  • Consistently created and distributed Change Management reports and analysis.
  • Prepared changes for Change Control Board (CCB).
  • Worked effectively with project teams and integrated change management activities into overall project plans.
  • Ensured correct procedures are followed and changes are accurately recorded scheduled and controlled.


Bachelor’s Degree in Computer Science, University of California, Berkeley, CA