Change Manager Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Would like to be considered for Change Manager at your company where I can be of service to those employees who would be on my team.

Highlights of Qualifications:

  • Certification in PMP
  • Outstanding experience of managing projects and associate change management
  • Profound knowledge of global markets and corporate banking
  • Sound knowledge of Change and Release Management processes
  • Ability to develop and maintain knowledge of functional areas
  • Ability to transit all plans into actions
  • Excellent Microsoft Office applications skills
  • Ability to multi task for various projects and prioritize work
  • Ability to manage communication with management
  • Familiarity in telecom functional areas

Professional Experience:

Change Manager

SAIC, Tunica, MS

October 2008 – Present

  • Performed regular project risk and assisted in mitigation assessment for all change processes.
  • Prepared project plan and administered efficiency of functional resources.
  • Performed research to maintain efficiency in quality of services for all project deliverables.
  • Assisted both internal and external resources and provided efficient business resolutions.
  • Managed all communication with project managers for various change activities.
  • Prepared appropriate resolutions to achieve all business objectives.

Change Analyst

Fast Switch, Ltd., Tunica, MS

August 2003 – September 2008

  • Managed all change requests throughout organization.
  • Maintained all correct procedures and ensured accuracy.
  • Developed and distributed all change management reports.
  • Provided support to all support groups and provide answers to all queries.
  • Documented all reports and agendas for various change management meetings.
  • Ensured response to change requests within required timeframe and monitored impact on various businesses.
  • Maintained reports for all change requests and monitor all metrics impacting business.
  • Ensured compliance to all IBS procedures and guidelines.


Bachelor’s Degree in Computer Science

Western Connecticut State University, Danbury, CT