Samantha Gray
North Highlands CA 95660
(916) 987-6543
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Job Objective
Seeking a job within Citibank as Teller.
Summary of Qualifications:
- Outstanding sales and cashier expertise
- Operating knowledge of 10-key machine, personal computer and other standard office equipments
- Extensive knowledge of advanced and complex bank transactions
- Good Understanding of all teller services, policies, and procedures
- Superior sales and relationship building skills
- Excellent verbal and written communication skills
- Strong analytical and problem solving skills
- Amazing ability to multi task and work in a team environment
Work Experience:
Bank Teller, May 2004 – Present
Monark, Los Angeles, CA
- Executed financial transactions ensuring compliance with bank policies and procedures.
- Handled and resolved customer inquiries related to account services.
- Identified customer needs and referred bank products and services.
- Participated in seminars, promotional campaigns, and product initiatives.
- Established and maintained customer relationship and executed against referral sales goal.
- Promoted branch sales by actively participating in sales activities.
Bank Teller, March 2002 – April 2004
Shrink, Los Angeles, CA
- Handled and resolved customer inquiries related to account service.
- Enlightened customers on utilizing available access channels.
- Identified customer needs and referred bank products and services.
- Ensured safe and secure environment for customer and bank assets by maintaining adherence to operational controls.
- Identified and implemented service behaviors to improve customer services.
- Supported sales and promotional activities like seminars, micro-marketing events, promotional campaigns etc.
Education
Bachelor’s Degree in Business, Grove City College, Pennsylvania, PA