Claims Consultant Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

To obtain a Claims Consultant position and to contribute to the success and reputation of the company.

Work Experience:

Claims Consultant, August 2005 – Present

CNA Financial Corporation, Spencer, IA

  • Managed all types of investigative activity on major claims.
  • Made recommendations on claims policy and processes to management.
  • Analyzed and determined claims activities.
  • Prepared and presented reports to management.
  • Collaborated with attorneys, account representatives, agents and performed handling and disposition of highly complex claims.

Claims Consultant, May 2000 – July 2005

The Hartford, Spencer, IA

  • Analyzed complex litigations, assessed liability and evaluated damages.
  • Construed our insurance policies in connection with reported claims.
  • Negotiated fair resolutions to claims.
  • Handled claims book safely.
  • Performed in a professional and corporate environment.

Summary of Qualifications:

  • Remarkable claims processing experience in a business enterprise
  • Profound knowledge of insurance and claims principles, practices and procedures
  • Excellent ability to translate difficult insurance concepts verbally and in writing to insured’s and other claim staff
  • Ability to interpret medical, financial and legal credentials
  • Strong communication, negotiation and presentation skills
  • Excellent analytical and problem solving skills
  • Profound ability to manage and prioritize multiple projects
  • Exceptional ability to deal with adverse situations and issues
  • Proficient with Microsoft Office Suite and business-related softwares


Bachelor Science in Business Administration, Eastern Illinois University, Illinois, IL