Client Manager Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

To obtain a position as Client Manager with your company so that I can act on the skills and experience I have obtained in past positions.

Highlights of Qualifications:

  • Exceptional experience in Information Technology field and design
  • Deep knowledge of financial management system
  • Operation knowledge of investments and health and benefits
  • Ability to develop relationships with customers
  • Ability to manage multiple projects and prioritize work
  • Ability to resolve all client issues
  • Ability to manage large volume calls
  • Proficient in business processes

Professional Experience:

Client Manager

NaviSite, Inc., Carrollton, OH

October 2008 – Present

  • Coordinated with business and office partners and implemented sales plans.
  • Analyzed client requirements and developed relationships with key stakeholders.
  • Managed client portfolio and designed appropriate new business sales strategies.
  • Maintained working knowledge of various business products and services.
  • Developed strategies to generate revenues and assisted to achieve growth.
  • Collaborated with project management team and manage resources within timeframe.
  • Determined efficient network of clients and facilitated growth revenue.
  • Monitored and identified new business opportunities and achieved objectives.

Client Coordinator

Dell Inc., Carrollton, OH

August 2003 – September 2008

  • Provided support to all clients and analyzed account associated requirements.
  • Manage client communications and resolved all issues for client deliverables.
  • Evaluated project deliverables according to required quality standards.
  • Managed company products and resolved customer issues for all billing related issues.
  • Maintained knowledge on all company products and services.
  • Coordinated with project team to maintained project status knowledge and resolved issues.

Client Executive

The Nielsen Company, Carrollton, OH

May 1998 – July 2003

  • Coordinated with key clients and assisted to expand various CDI businesses.
  • Designed and implemented all sales strategies for clients.
  • Prepared all account plans and performed regular assessments for clients.
  • Participated in various proposal processes and obtained approvals.
  • Determined efficient client relationships and participated in tradeshows and conferences.
  • Designed contacts and evaluated process and performed all contract changes.


Bachelor’s Degree in Business Administration

Oregon State University, Corvallis, OR