Client Service Coordinator Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

To secure the position of Client Service Coordinator in a reputable company that will allow me to utilize acquired skills and experience.

Highlights of Qualifications:

  • Substantial experience in financial services and capitation
  • Wide knowledge of health care billing systems
  • Conceptual knowledge of claims processing and medical coding
  • Thorough understanding of online marketing tools
  • Sound ability to conduct financial data analysis
  • Extreme ability to execute data quality control

Professional Experience:

Client Service Coordinator

PRO Unlimited, Inc., Eddington, PA

August 2012 – Present


  • Analyzed customer service concerns and participated claim review meetings.
  • Coordinated with underwriting departments relating to account issues.
  • Prepared list rentals for direct mail campaigns.
  • Supported operations management and created invoicing orders.
  • Implemented pricing negotiations for client presentations.
  • Assisted in processing modifications in order entry system.

Client Service Coordinator

LocalEdge, Inc., Eddington, PA

May 2009 – July 2012


  • Evaluated segmentation procedures and conducted email marketing programs.
  • Implemented campaign scheduling and analyzed mailing issues.
  • Assisted in operational execution of data delivery and reporting.
  • Documented client files and generated regular management reports.
  • Executed expense report reconciliation and implemented data compilation.
  • Utilized web based platforms to ensure order processing.


Master’s Degree in Human Services

Skagit Valley College, Mount Vernon, WA