Coffee Shop Manager Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Experienced Coffee Shop Manager seeking employment with reputable organization where my skills and training can be a positive contribution to company.

Highlights of Qualifications:

  • Certification in ABC and Food Handler card
  • Experience in managing café and restaurant and monitoring all food and beverage supplies
  • Exceptional knowledge of commercial kitchen equipments
  • Remarkable knowledge of register systems
  • Ability to handle all food safely
  • Ability to perform all mathematical functions for food preparation
  • Good customer service skills
  • Amazing skills to multi task and complete work
  • Proficient to work independently

Professional Experience:

Coffee Shop Manager

Cannery Casino Hotel, Pueblo, CO

October 2008 – Present

  • Assisted all customers with requests and ensured response.
  • Monitored supplies of products and replenished stock from backroom.
  • Greet all customers pleasantly and managed all communication.
  • Administered everyday activities of store from opening to closing.
  • Provided optimal level of customer services.
  • Prepared reports within required timeframe and schedule.
  • Assisted all guests to appropriate tables.
  • Managed and processed all guest orders and ensured quality.

Assistant Manager – Coffee Shop

Sheraton Crescent Hotel, Pueblo, CO

August 2003 – September 2008

  • Implemented all outlet operations and maintained optimal customer services.
  • Maintained knowledge on all food and beverage trends.
  • Supervised performance of staff and scheduled duties for all operations.
  • Ensured compliance to all HACCP, OSHA and alcoholic beverage commission guidelines.
  • Monitored inventory of food, beverage and all paper supplies.
  • Prepared and forecast all quality assurance reports for administrative staff.

Coffee Shop Clerk

Rosen Hotels & Resorts, Pueblo, CO

May 1998 – July 2003

  • Monitored and provided response to all customer requests.
  • Maintained neat and clean work area at all times.
  • Managed inventory of supplies and product and placed order.
  • Prepared work schedule for employees on rotational basis.
  • Organized and maintained cash register for outlet.
  • Maintained and operated espresso machines on regular basis.


Bachelor’s Degree in Hospitality

Marylhurst University, Marylhurst, OR