Collection Clerk Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

To obtain a Collection Clerk position that fully utilizes my experience and abilities.


Associate Degree in Commerce, Monroe Community College, Rochester, NY

Work Experience:

Collection Clerk, May 2004 – Present

RadioShack Corporate, Wichita, KS

  • Planned movements of batches and administered collections.
  • Managed account reconciliation, receivable, collection and ensured customer service.
  • Ensured deposits in log and reconciled to received checks.
  • Reviewed source documents and accurately computed the data and ensured assemblage of file.
  • Assisted and relieved front office personnel.

Collection Clerk, March 2002 – April 2004

Citrus Memorial Health System, Wichita, KS

  • Prepared and processed billing statements to monitor payments of outstanding accounts.
  • Administered fee collection; ensured security guidelines and followed processes.
  • Corresponded with customers either over phone, by mail or in person and administered customer service and solicited billing queries.
  • Collaborated with loan officers to ensure necessary actions to be taken.
  • Assisted in the preparation of billing reports and managed account reconciliation, accounts receivable and collections.
  • Reviewed patient account files and ensured their accuracy and completeness.

Summary of Qualifications:

  • Ability to handle automated insurance billing and collection
  • Ability to provide good customer service
  • Ability to handle multiple tasks and work in a team environment
  • Typing speed of 50 W.P.M
  • Excellent ability to perform clerical duties such as filing, typing, faxing, answering phone etc
  • Familiar with Word, Excel and database software