Collection Specialist Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Looking for work with your company as a Collection Specialist in the field to help further the company as well as my own experience

Highlights of Qualifications:

  • Highly experienced as Collections Specialist
  • Huge knowledge of SAP
  • Deep knowledge of methods of accounts receivable collection.
  • Amazing ability to manage conflicts and use pivot tables
  • Outstanding ability to manage independently and in a team
  • Superior communication skills
  • Excellent interpersonal skills

Professional Experience:

Collection Specialist

ProQuest LLC, Smyrna, GA

May 2006 – Present

  • Coordinated with all customers.
  • Maintained customer files and handled customer inquiries.
  • Outlined internal problems and coordinated with other departments.
  • Aided Cash Office in researching problems.
  • Evaluated monthly statements and documented collection activity.

Collection Specialist

Capario, Smyrna, GA

March 2003 – April 2006

  • Established cash collections plan.
  • Coordinated with Account Managers.
  • Handled billing issues and formulated credit memos.
  • Bargained on payment terms with customers.
  • Outlined scheduled collection status presentations.


Bachelor’s Degree in Business Administration

Fort Lewis College, Durango, CO