Commercial Lines Account Manager Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Searching for a challenging career as Commercial Lines Account Manager of well-established company in which to put my skills to the test.

Highlights of Qualifications:

  • Admirable experience in commercial insurance agencies and bank institution
  • Operational knowledge of Microsoft Office applications
  • Deep knowledge of Sagitta
  • Ability to analyze all issues as per regulations
  • Ability to travel to various markets
  • Exceptional customer service skills
  • Good communication and interpersonal skills
  • Ability to understand P&C coverage
  • Familiarity to perform basic math

Professional Experience:

Commercial Lines Account Manager

Fidelity Associates Inc., Jackson, MS

October 2008 – Present

  • Coordinated with clients and provided technical expertise to accounts.
  • Managed and provided response to all customer requests and inquiries.
  • Provided response to underwriter queries within timeframe.
  • Maintained large volume of work for commercial accounts.
  • Designed quotations for all insurance accounts and renewals.
  • Prepared applications for all new and renewal insurance.
  • Developed client files and maintained accuracy in it.
  • Monitored and provided update to agency management system.

Commercial Account Supervisor

TIS Insurance Services, Inc., Jackson, MS

August 2003 – September 2008

  • Conducted interview and trained all regional account executives.
  • Maintained and achieved sales objectives for assigned region.
  • Developed and update contract database and ensured accuracy.
  • Monitored all competitor activities for appropriate market.
  • Designed collateral materials and tools and achieved goals.
  • Ensured compliance to all regulations and standards.

Commercial Accounts Specialist

Hill & Knowlton, Inc., Jackson, MS

May 1998 – July 2003

  • Assisted to open new accounts for customers.
  • Coordinated with departments and developed customer relations.
  • Monitored all transactions such as deposit and supply order.
  • Managed and provided answer to all customer queries.
  • Administered efficient resolutions for all customer issues.


Bachelor’s Degree in Business Administration

DeVry University, Chicago, IL