Community Manager Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Dedicated Community Manager looking for an opportunity to work for reputable company where my skills and experience will be of value.

Highlights of Qualifications:

  • Experience in managing social networks and online community
  • Deep knowledge of internet message boards
  • Huge knowledge of online community platforms
  • Ability to manage multiple critical issues
  • Ability to interact with management
  • Sound Microsoft Office application skills
  • Profound time management skills
  • Ability to work on social media
  • Familiarity with online advertising models

Professional Experience:

Community Manager

NCsoft Corporation, Atlanta, GA

October 2008 – Present

  • Planned and implemented social strategy to achieve goals.
  • Developed and maintained good relations with vendors.
  • Analyzed changes in consumer behavior and media and identified opportunity.
  • Maintained knowledge of all retail and marketing trends.
  • Ensure achievement of all long term objectives for growth.
  • Monitored and prepared reports for various activities.
  • Coordinated with teams to provide support to strategies.
  • Evaluated programs for various teams.

Community Coordinator

Dell, Inc., Atlanta, GA

August 2003 – September 2008

  • Coordinated with community team for all activities.
  • Prepared drafts for all reports and performed research.
  • Organized and conducted various private and public tests.
  • Ensured user friendly environment for all members.
  • Maintained work according to official rules and regulations.
  • Developed and edited all promotional materials for community.

Online Community Specialist

Cisco Systems, Atlanta, GA

May 1998 – July 2003

  • Assisted to promote content on online news.
  • Maintained and provided update to online sites.
  • Administered various ad campaigns online.
  • Prepared copies for websites and social media posts.
  • Coordinated with media partners to develop content.

Education

Bachelor’s Degree in Community Counseling

Houghton College, Houghton, NY