Computer Assistant Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Seeking a position as Computer Assistant where extensive experience and superior organization skills will be fully utilized.

Summary of Skills:

  • Certified Computer assistant with experience in maintenance and providing support to databases
  • Knowledge of computer hardware and software systems and their interfaces
  • Good knowledge of daily processes and procedures required to provide help desk support
  • Sound knowledge of data content and technical program applications
  • Ability to communicate effectively, both orally and in writing
  • Excellent ability of recommending Supervisor and outside organizations in providing software and hardware support
  • Ability to handle phone calls, email and fax
  • Proficient in Microsoft Office – Excel, Visio,Project, Word, PowerPoint, Microsoft Access, and various operating systems

Work Experience:

Computer Assistant, August 2005 to till date

Serco Inc., Fort Worth, TX

  • Incorporated new elements to databases as directed.
  • Assisted in installing, configuring, and maintaining network hubs.
  • Maintained switches, routers, and servers that supported a wide-area network with the help of higher graded IT staff.
  • Developed network backup and recovery procedures.
  • Assisted in installing and testing personnel computers.
  • Fixed the scheduled to install hardware, software and operating systems.

Computer Assistant, May 2000 to July 2005

Booz Allen Hamilton, Fort Worth, TX

  • Monitored functionality, security and integrity of internet services.
  • Developed and maintained problem tracking and resolution database.
  • Scheduled installation change to the operating environment.
  • Troubleshot network problems.
  • Resolved technical problems with design and delivery of internet services.
  • Explained and resolved processing problems of the users.


Bachelor’s degree in Computers, George Washington University, Washington, DC