Computer Operations Manager Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Seeking the opportunity to fill Computer Operations Manager’s position with a growing organization.

Highlights of Qualifications:

  • Experience in supervising production operations
  • Deep knowledge of job scheduling tools
  • Operational knowledge MS Office applications
  • Ability to manage communication with organizations
  • Ability to maintain web servers and databases
  • Excellent communication skills in both oral and written forms
  • Amazing customer service skills
  • Proficient in web servers and associate databases
  • Familiarity to work on SQL Server and Linux OS

Professional Experience:

Computer Operations Manager

INT Technologies, Southfield, MI

October 2008 – Present

  • Assisted to hire and evaluate working of assigned staff.
  • Provided financial support to staff and implemented various reports.
  • Managed and ensured efficiency of remedy system.
  • Coordinated with vendors and support groups in various meetings.
  • Maintained knowledge of systems and application trends.
  • Collaborated with managers and provided support to computer operations.
  • Designed support policies and recommended improvements.
  • Coordinated with managers and administered various activities.

Computer Operations Supervisor

BAE Systems, Southfield, MI

August 2003 – September 2008

  • Oversaw efficient working of night shift operation personnel.
  • Participated in various change management meetings with senior director.
  • Analyzed computer systems and resolved errors.
  • Monitored infrastructure change management process for operations.
  • Coordinated with technical staff and provide support to all applications.
  • Provided training to operations staff and maintained expert knowledge.

Computer Operations Specialist

TEKsystems, Southfield, MI

May 1998 – July 2003

  • Maintained required computers and equipments for operations.
  • Provided optimal network security and installed firewalls.
  • Managed hardware systems and implemented back ups.
  • Monitored network issues and installed upgrade to operations.
  • Assisted to process batch jobs and prepared reports.
  • Administered an efficient email system at all times.


Bachelor’s Degree in Information Systems

Barry University, Miami Shores, FL