Concessions Manager Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Hard-working, self-motivated Concessions Manager seeks a full-time position with reputable organization.

Highlights of Qualifications:

  • Certification in TIP trainer
  • Experience in providing excellent customer services in clubs
  • Deep knowledge of concession procedures
  • Huge knowledge of point of sale system
  • Ability to interpret all safety documents
  • Ability to manage multiple tasks within deadline
  • Ability to stand for long hours
  • Immense communication skills in both written and oral forms
  • Familiarity to perform basic math

Professional Experience:

Concessions Manager

Hotel Del Coronado, Arlington, VA

October 2008 – Present

  • Coordinated with associates and ensured optimal product quality.
  • Supervised efficient working of all employees and activities.
  • Developed budget for concession activities annually.
  • Provided training to concession staff and evaluated performance.
  • Designed menu and beverage items for facility.
  • Maintained optimal level of services for all clients.
  • Ensured compliance to all organization standards and policies.
  • Determined appropriate service policies and ensured efficiency.

Seasonal Concessions Supervisor

Omni Hotels, Arlington, VA

August 2003 – September 2008

  • Provided training to all new employees.
  • Oversaw working of concession employees as per policies.
  • Monitored preparation of all food items and ensured cleanliness.
  • Maintained inventory of stocks and placed purchase orders.
  • Ensured compliance to state sanitation and food regulations.
  • Coordinated with manager to distribute food tickets.

Concession Attendant

Kimpton Hotels and Restaurants, Arlington, VA

May 1998 – July 2003

  • Managed and assisted to control appropriate food cost.
  • Monitored food orders and ensured timely delivery.
  • Coordinated with team members for exceptional guest services.
  • Maintained neat and clean work area at all times.
  • Ensured appropriate food handling procedures.
  • Administered guest order phone calls and provide response.


Bachelor’s Degree in Business Administration

North Greenville University, Tigerville, SC