North Highlands CA 95660
Seeking the opportunity to utilize my skills as an experienced Configuration Manager while helping company excel and meet long-term goals.
Highlights of Qualifications:
- Experience in healthcare industry and monitored phases of SDLC
- Sound knowledge of software systems
- Operational knowledge of tests and interfaces
- Ability to resolve issues within deadline
- Ability to maintain knowledge on new features
- Excellent communication skills in both oral and written forms
- Ability to provide assistance to all team members
- Proficient in Microsoft Office applications
- Good understanding of interface methodologies
Palmer Group, Wayne, PA
October 2008 – Present
- Administered contract resources and prepared code for systems.
- Determined appropriate procedures for computer infrastructure.
- Monitored cross functional team and resolved issues.
- Provided training to developers and maintained control.
- Designed and implemented Software Development Life Cycle activities.
- Coordinated with developers to resolve all issues.
- Maintained knowledge of SDLC methodologies and ensured efficiency.
- Provided technical support to software development process.
Simon Property Group, Wayne, PA
August 2003 – September 2008
- Performed research to resolve all issues.
- Evaluated configurations according to required standards.
- Managed communication to resolve all issues efficiently.
- Prepared training materials and documented improvements to quality.
- Participated in client meetings and maintained subject matter expertise.
- Provided training to team members in configuration activities.
Netsmart Technologies, Wayne, PA
May 1998 – July 2003
- Documented configuration requirements and approved all requests.
- Monitored and ensured response to all configuration requests.
- Developed tests strategies for various configuration activities.
- Coordinated with application development team and performed tests.
- Performed various user acceptance test activities.
- Provided assistance to various staff members.
Bachelor’s Degree in Computer Science
Everest College, Salt Lake City, UT