Configuration Manager Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Seeking the opportunity to utilize my skills as an experienced Configuration Manager while helping company excel and meet long-term goals.

Highlights of Qualifications:

  • Experience in healthcare industry and monitored phases of SDLC
  • Sound knowledge of software systems
  • Operational knowledge of tests and interfaces
  • Ability to resolve issues within deadline
  • Ability to maintain knowledge on new features
  • Excellent communication skills in both oral and written forms
  • Ability to provide assistance to all team members
  • Proficient in Microsoft Office applications
  • Good understanding of interface methodologies

Professional Experience:

Configuration Manager

Palmer Group, Wayne, PA

October 2008 – Present

  • Administered contract resources and prepared code for systems.
  • Determined appropriate procedures for computer infrastructure.
  • Monitored cross functional team and resolved issues.
  • Provided training to developers and maintained control.
  • Designed and implemented Software Development Life Cycle activities.
  • Coordinated with developers to resolve all issues.
  • Maintained knowledge of SDLC methodologies and ensured efficiency.
  • Provided technical support to software development process.

Configuration Specialist

Simon Property Group, Wayne, PA

August 2003 – September 2008

  • Performed research to resolve all issues.
  • Evaluated configurations according to required standards.
  • Managed communication to resolve all issues efficiently.
  • Prepared training materials and documented improvements to quality.
  • Participated in client meetings and maintained subject matter expertise.
  • Provided training to team members in configuration activities.

Configuration Analyst

Netsmart Technologies, Wayne, PA

May 1998 – July 2003

  • Documented configuration requirements and approved all requests.
  • Monitored and ensured response to all configuration requests.
  • Developed tests strategies for various configuration activities.
  • Coordinated with application development team and performed tests.
  • Performed various user acceptance test activities.
  • Provided assistance to various staff members.

Education

Bachelor’s Degree in Computer Science

Everest College, Salt Lake City, UT