Consumer Loan Processor Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

To obtain the Consumer Loan Processor position within your company and provide excellent service.

Highlights of Qualifications:

  • Substantial experience in credit union, mortgage and consumer loan processing
  • Profound knowledge of rules and regulations of loan processing
  • Deep knowledge of credit union and bank lending department
  • Familiarity about income evaluation and analysis keeping up with set standards
  • Solid understanding of terminology and requirements of government and underwriting agency
  • Good understanding of consumer lending and credit policies and procedures
  • Proficient in automated system of processing for consumer loan
  • Ability to interpret data and recognize as well as solve exceptions
  • Ability to perform more than one task simultaneously within deadlines

Professional Experience:

Consumer Loan Processor

ViewPoint Bank, Stockton, CA

August 2007 – Present

  • Ensured to feed details in XP 2 Platform on customer, home equity and VISA loan applications.
  • Sent loan applications having complete details to Loan Officer through electronic media.
  • Entered information on VISA database platform about VISA Loan documentation as approved and created new VISA accounts.
  • Interacted with members to receive, send and coordinate VISA correspondence and documents.
  • Monitored documents and papers required for e-signature loans and assured documents returned from members within given timeframe.
  • Managed GAP claims along with claims reconciliation given to members every month.
  • Collect closed loan documents from Branches and ensure all loan paperwork is received by Lending dept.
  • Researched and maintained latest members demographics on Springboard and XP2 platform.

Consumer Loan Processor

U.S. Bank, Stockton, CA

May 2004 – July 2007

  • Developed loan packages for customers based on guidelines from investor and banks.
  • Collected and revised essential documents and information within set deadline.
  • Interacted closely with consumer loan clients over email, phone and in person.
  • Supported members in offering desired information and responded to queries.
  • Provided accurate and complete details in consumer loan applications as well as processed in timely basis.
  • Provided member and departmental assistance in every consumer loan process in alliance with Credit Union.
  • Managed and maintained discrete aspect of each member’s transaction.
  • Ensured approved loans closed with complete essential loan documents for file closure.


Associate Degree in Accounting

Jamestown Community College, Jamestown, NY