Content Specialist Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Career Seeking position that utilizes my training as an accomplished Content Specialist.

Summary of Qualifications:

  • Huge experienced in Web content development
  • Good understanding of web technologies, web publishing and design tools
  • Sound knowledge of printing environments and social media marketing
  • Strong research and analytical skills
  • Proficient in HTML, QuarkXpress, InDesign, Dreamweaver, Microsoft Word, Excel and PowerPoint
  • Excellent presentation and facilitation skills
  • Superior written and verbal communication skills
  • Outstanding ability to manage multiple tasks simultaneously and prioritize workload

Work Experience:

Content Specialist, May 2006 – Present

eBay, Tinley Park, IL

  • Modified templates and FAQs to ensure compliance with Legal Department.
  • Translated, updated, wrote and implemented new templates to reflect product updates.
  • Updated, prepared and implemented new FAQs to reflect product updates.
  • Maintained local language glossary and style guide.
  • Researched and analyzed customer behavior and worked with Product Support to establish content strategies to improve the user experience.

Education

Bachelor’s Degree in a Computer Science, Graphic Arts & English, Pitzer College, Claremont, CA