Credit Card Fraud Investigator Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Seeking the opportunity in which to fill the Credit Card Fraud Investigator position for well-established organization.

Highlights of Qualifications:

  • Vast experience in fraud investigations in a credit card operations environment
  • Familiarity with Regulation E, Regulation Z, Privacy Act, FACT Act, OCC (SAR requirements), Patriot Act, MasterCard/Visa Rules and Regulations
  • Ability to communicate effectively will all levels of the Bancorp and external customers
  • Exceptional ability to read and understand simple instructions, short correspondence and memos
  • Proficient with Microsoft Windows, Word, Excel and Outlook

Professional Experience:

Credit Card Fraud Investigator, August 2005 – Present

MetaBank, Westchester, IL

  • Conducted quality control reviews for other fraud analysts.
  • Provided recommendations to processes improvement.
  • Answered policy questions and acted as a resource for the other fraud analysts.
  • Ensured that all necessary documentation is completed and on file.
  • Developed quarterly reports on fraud losses and trends.
  • Built, managed and enhanced positive relationships with all business lines within MPS.


Bachelor’s Degree in Business Administration, Northern Michigan University, Marquette, MI