Crisis Intervention Specialist Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

To work as a Crisis Intervention Specialist for the right company seeking dependable employees. Looking to use my past skills and experience in the specialist field in order to help the company advance.

Summary of Qualifications:

  • Huge experience in a social service (crisis oriented) environment
  • Exceptional knowledge of crisis intervention and de-escalation
  • In-depth knowledge of the theory and practice of mental health and substance abuse counseling
  • Good understanding of treatment modalities to stabilize crisis situation
  • Proficient in MS Office Suite – Word, Excel and MS Access
  • Superior crisis intervention and negotiation skills
  • Excellent written and communications skills
  • Outstanding ability in psychosocial assessment and discharge planning
  • Remarkable ability to work with a multidisciplinary team

Work Experience:

Crisis Intervention Specialist, May 2006 – Present

Umass Memorial Health Care, Pittsburgh, PA

  • Provided crisis evaluations for patients in the Psychiatric Service both on and off site, for young children, adults and geriatric patients.
  • Coordinated and facilitated system treatment meetings, on and off site.
  • Developed comprehensive treatment plans.
  • Coordinated with insurance companies to fulfill patient’s requirements while strongly advocating for the patient.
  • Participated in the orientation and training of new staff, students and others.

Crisis Intervention Specialist, March 2003 – April 2006

Washington County Mental Health, Pittsburgh, PA

  • Performed crisis screening, hotline, information and enrollment services.
  • Provided mobile crisis intervention services.
  • Developed, completed and monitored individualized service plans (ISPs).
  • Coordinated County funded crisis and emergency services.
  • Completed and maintained service documentation according to agency and regulatory standards.
  • Participated in the orientation and training of new staff, students and others.


Bachelor’s Degree in Social Work & Nursing, Simpson University, Redding, CA