Customer Experience Associate Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Seeking a challenging position of Customer Experience Associate in a reputed organization to utilize my experience and my knowledge to benefit the organization.

Summary Skills

Vast supervising experience in a customer and client service environment

Amazing ability to understand information fast and educate customers with apparent and brief delivery

Great ability to satisfy most demanding customers with a positive attitude

Proficient with Microsoft Office applications including Excel, Word and Microsoft Outlook

Exceptional time management, and organizational skills

Proven written and verbal communication skills

Work Experience:

Customer Experience Associate, August 2005 to till date

Mortage Productions, Deltona, FL

  • Greeted all customers politely at the entrance gate.
  • Recognized and responded appropriately to customer cues.
  • Managed to offer solutions for out of stock items.
  • Provided pleasant experience to customers.
  • Demonstrated effective communication when interacting with customers, co-workers and managers.
  • Ensured to thanks all customers and invite them to visit again.

Customer Experience Associate, May 2000 to July 2005

Stone Productions, Deltona, FL

  • Confirmed cashier and fitting room as instant support.
  • Maintained sales floor clean and organized.
  • Acknowledged customers by greeting them with a smile and assure comfort ability.
  • Facilitated to follow up with customers to see if they need additional assistance.
  • Enhanced sales and prioritized customers’ tasks.
  • Informed manager regarding customer feedback and merchandise requests.

Education

Associate Degree in Business Administration, Portland State University, Oregon, OR