Customer Liaison Officer Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

To obtain a Customer Liaison Officer position with organization where challenges and opportunities make way for career development.

Highlights of Qualifications:

  • Excellent knowledge of public and customer service
  • Proficient with Microsoft Office Suite
  • Excellent verbal and written communication skills
  • Able to work under pressure and flexible environment
  • Highly level of ability to shoulder responsibilities independently

Professional Experience:

Customer Liaison Officer

Witbank, Stuart, FL

August 2005 – Present

  • Ensured 24×7 customer service to all ranges of customers
  • Provided technical updates and development reports to customers.
  • Liaised between customers and in-house departments.
  • Handled all types of customer enquiries efficiently.
  • Organized customers’ the aircraft maintenance visits.
  • Managed customer issues regarding operations, sales and service quality.

Customer Liaison Officer

SAIC, Stuart, FL

May 2000 – July 2005

  • Acted a prime contact point for residents.
  • Supervised surveyors, clients, clerk of works to ensure tasks are completes as per specifications.
  • Assisted in planning and delivery of company and product literature to customers.
  • Managed and resolved all issues and complains efficiently and amicably.
  • Ensured minimum disruption to residents during any sort of activities.
  • Identified and reported tenants’ individual needs.

Education

Bachelor’s Degree in Business

Grambling State University, Grambling, LA