Customer Quality Engineer Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

To use my skills and experiences as a Customer Quality Engineer to assist in the growth of the company.

Summary of Qualifications:

  • Vast experience in quality engineering and working with Quality Management System
  • Familiarity with Knowledge of quality systems (ISO9000: 2000, TS16949, AS9100)
  • Skilled at dealing with customers and resolving all problems
  • Immense ability to work in both traditional and matrix organization
  • Ability to use logic and resolve all problems
  • Familiarity with Quality Systems and Six Sigma Improvement tools
  • Proficient in using lean manufacturing tools

Work Experience:

Customer Quality Engineer, August 2005 – Present

TriQuint Semiconductor, Miami, FL

  • Monitored all quality complaints of customers, managed process and documented all resolutions provided to customers.
  • Provided technical support to new products and improved quality systems of projects.
  • Investigated all complaints and resolved them at times at customer sites.
  • Coordinated with Customer Quality Team and recommended improvements in project.
  • Developed and improved plant quality systems.
  • Documented all work carried for customers.

Customer Quality Engineer, May 2000 – July 2005

Alyn, Patrick & Associates, Miami, FL

  • Analyzed all reports and data collected from product quality analysis.
  • Resolved all issued and recommended corrective measures using 8D and DD to ensure accuracy of products and systems.
  • Prepared quality status projects and submitted all results to internal management on a weekly basis.
  • Ensured that all details of Quality management were taken care in facility.
  • Performed all quality related activities as directed by management.


Bachelor’s Degree Engineering, Western Illinois University, Macomb, IL