Customer Relations Executive Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Searching for a challenging career as Customer Relations Executive of well-established company in which to put my skills to the test.

Highlights of Qualifications:

  • Remarkable experience in supporting, communicating and personally interacting with Executive level leaders, customers, partners and suppliers
  • Proficient in MS Office suite
  • Excellent teamwork and cross function relationship management skills
  • Exceptional time management and analytical skills
  • Strong communication and interpersonal skills
  • Ability to enhance customer relationships to build mutually rewarding partnerships

Professional Experience:

Customer Relations Executive

GAP Inc,Corpus Christi, TX

August 2007 – Present

  • Handled and resolved reservation system queries of clients.
  • Configured Hotel Account on different GDS channels.
  • Making changes on the reservation system as per the Hotelier requirement.
  • Managed and enhanced relationship with the existing and prospective clients of the company.
  • Resolved online and offline queries in co-ordination with Technical and Marketing Teams.
  • Ensured correct quotes are sent to the customer.

Customer Relations Executive

Orkin, Inc., Corpus Christi, TX

May 2004- July 2007

  • Prepared contracts, agreement, annexure etc.
  • Processed customer order and updated them.
  • Managed Lease contracts Expiries and Extensions.
  • Maintained and updated database of all customers with relevant and key contacts.
  • Handled pricing, service, invoicing queries of customers.
  • Prepared reports for the customers.
  • Assured Operations Dashboard are reviewed and corrective measures taken on time.


Bachelor’s Degree in ICT

Tabor College, Hillsboro, KS