Customer Service Associate Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Seeking a Customer Service Associate position in an environment where I can utilize my experience and my knowledge to add value to an organization.

Summary Skills

Remarkable experience in customer service and cash handling

Ability to handle money, refunds and exchanges

Skilled in processing merchandise through register system

Ability to prepare documents accurately

Strong interpersonal and follow-through skills

Excellent communication skills

Ability to work effectively under pressure

Work Experience:

Customer Service Associate, August 2005 to till date

ACCO Brands Corporation, Hamburg, IA

  • Provided prompt customer service by performing required transactions.
  • Maintained cash, forms and inventory of supplies.
  • Assisted in preparation of weekly and monthly inventory, tracking and other operational reports utilizing branch technology and systems effectively.
  • Identified customer needs and provided reference to customers regarding product sales and problem resolution.
  • Created awareness of products and services.
  • Prepared required forms and various clerical works within bank procedures, policies and applicable regulations.

Customer Service Associate, May 2000 to July 2005

Volt Workforce Solutions, Hamburg, IA

  • Ensured excellent service to customers.
  • Maintained an awareness of all promotions and advertisements.
  • Maintained all cash and media at the registers.
  • Communicated customer requests to management.
  • Entered media related documents into tally program.
  • Maintained work area and ensured availability of adequate supplies.


High School Diploma, Northeastern State University, Oklahoma, OK