Customer Service Clerk Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

To obtain a Customer Service Clerk position that will promote growth, stability and opportunity for advancement.

Work Experience:

Customer Service Clerk, May 2004 – Present

Nutritional Resources Inc., Wichita, KS

  • Performed NGL and TGMS contract filing and prepared contractual documents for scanning.
  • Organized and close out weekly scan boxes by creating INDEX sheets for pick up by outside scanning vendors.
  • Performed the Quality Control after the weekly scan boxes are returned with updated reviews.
  • Maintained the Check-in and Check-out of contract files in the file room.
  • Assisted in the monthly or quarterly audit of the file room and assisted to back up other Customer Service Representatives.
  • Managed receiving, sorting, batching and logging.

Customer Service Clerk, March 2002 – April 2004

Busseto Foods Inc., Wichita, KS

  • Validated data and resolved simple problems and balanced report totals or system generated information.
  • Provided products and services that exceed the requirements to internal and external customers at all times.
  • Retrieved carts from the parking lot in a safe and efficient manner and stored them neatly.
  • Volunteered to bag customer’s orders and place them into their carts and assist them with loading in their vehicles.
  • Contributed to provide excellent customer service with pleasing and admirable service.
  • Administered to empty plastic recycling receptacles and trash receptacles.

Summary of Qualifications:

  • Experience in high volume filing and electronic document review
  • Strong customer service skills
  • Ability to be detailed oriented, and stay focused
  • Ability to take Initiative, take direction and follow instructions
  • Excellent organizational skills
  • Good oral and written communication skills
  • Familiar with Word, Excel and database software
  • Excellent ability to perform clerical duties such as filing, typing, faxing, answering phone etc
  • Typing speed of 50 W.P.M
  • Ability to handle multiple tasks and work in a team environment


Associate Degree in Public Relations, Cuyahoga Community College District, Cleveland, OH