Data Center Operations Analyst Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Career Goal

Data Center Operations Analyst with strong skills in SQL scripting, batch processing and Visual Basic seeking employment in your organization

Technical Skills

Solid understanding of system monitoring tools::

  • Opalis
  • Custom applications
  • WMI

Good knowledge of data center applications::

  • RightFax
  • MS Office
  • Adobe Pro

Familiarity with storage integrations::

  • EMC
  • HP Optical Jukebox

Adept in web designing techniques::

  • Dreamweaver
  • Graphics optimization
  • ImageReady

Dexterity in MS Office and relevant applications like::

  • Toad
  • Oracle Client
  • SharePoint Designer

Solid understanding of operating systems platforms::

  • VMware
  • DOS

Well versed with certifications::

  • MCSA data platform
  • CCNA
  • A+

Immense abilities to::

  • Work with Project Management suite and desktop applications
  • Implement reporting systems such as Crystal Reports and MS SQL Server

Relevant Experience

Data Center Operations Analyst

Charles River Laboratories International, Inc.

January 2012 – Present

Chillicothe, MO

  • Maintained and managed server and network equipment inventory.
  • Supported statistical reporting tools and managed payment invoicing systems.
  • Provided assistance for SharePoint site resources and change control processes.
  • Conducted detailed research of new data center technologies.
  • Participated in audit of SOX security documents for audit preparation.
  • Implemented consolidation and implementation of all data center plans.
  • Formulated and executed standards for data center operations.
  • Analyzed and debugged log files and problem resolution tasks.

Data Center Operations Analyst

Farmers Group, Inc.

November 2010 – January 2012

Austin, TX

  • Prepared and maintained security incidents for resolution.
  • Provided technical support services for UNIX, ISE and network protocols for production systems.
  • Documented and maintained batch jobs and training materials.
  • Resolved network outages with data center support teams.
  • Generated and maintained sales reports for insuring data.
  • Designed and developed solution for automated systems and issues.
  • Developed and maintained SharePoint sites, workflows and management protocols.
  • Created and updated trouble tickets and Visio documentation.

Educational Background

Master’s Degree in Information Technology

Eastern Idaho Technical College

August 2008 – May 2010

Idaho Falls, ID

Professional Certification

CNet Training Certified Data Center Design Professional (CDCDP)

July 2010