Samantha Gray
North Highlands CA 95660
(916) 987-6543
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Career Goal
Data Center Operations Analyst with strong skills in SQL scripting, batch processing and Visual Basic seeking employment in your organization
Technical Skills
Solid understanding of system monitoring tools::
- Opalis
- Custom applications
- WMI
Good knowledge of data center applications::
- RightFax
- MS Office
- Adobe Pro
Familiarity with storage integrations::
- EMC
- HP Optical Jukebox
Adept in web designing techniques::
- Dreamweaver
- Graphics optimization
- ImageReady
Dexterity in MS Office and relevant applications like::
- Toad
- Oracle Client
- SharePoint Designer
Solid understanding of operating systems platforms::
- VMware
- LINUX
- DOS
Well versed with certifications::
- MCSA data platform
- CCNA
- A+
Immense abilities to::
- Work with Project Management suite and desktop applications
- Implement reporting systems such as Crystal Reports and MS SQL Server
Relevant Experience
Data Center Operations Analyst
Charles River Laboratories International, Inc.
January 2012 – Present
Chillicothe, MO
- Maintained and managed server and network equipment inventory.
- Supported statistical reporting tools and managed payment invoicing systems.
- Provided assistance for SharePoint site resources and change control processes.
- Conducted detailed research of new data center technologies.
- Participated in audit of SOX security documents for audit preparation.
- Implemented consolidation and implementation of all data center plans.
- Formulated and executed standards for data center operations.
- Analyzed and debugged log files and problem resolution tasks.
Data Center Operations Analyst
Farmers Group, Inc.
November 2010 – January 2012
Austin, TX
- Prepared and maintained security incidents for resolution.
- Provided technical support services for UNIX, ISE and network protocols for production systems.
- Documented and maintained batch jobs and training materials.
- Resolved network outages with data center support teams.
- Generated and maintained sales reports for insuring data.
- Designed and developed solution for automated systems and issues.
- Developed and maintained SharePoint sites, workflows and management protocols.
- Created and updated trouble tickets and Visio documentation.
Educational Background
Master’s Degree in Information Technology
Eastern Idaho Technical College
August 2008 – May 2010
Idaho Falls, ID
Professional Certification
CNet Training Certified Data Center Design Professional (CDCDP)
July 2010